Exchange and Return Policy
At Rozan Designs, we take great pride in the quality of our products. While we do not offer a standard return or exchange policy, we are committed to ensuring your satisfaction.
Defective or Damaged Items:
If you receive an item that is defective or damaged, please accept our sincere apologies. To address this, kindly reach out to us immediately at hello@rozan.ae. We will work diligently to resolve the issue promptly and ensure your satisfaction.
Colour Variation Notice:
Please be aware that slight colour variations may occur due to studio lighting or differences in phone and computer monitors. We strive to accurately represent our products, but colours may appear differently on various screens.
Thank you for your understanding and support. We appreciate your trust in Rozan Designs and are here to assist you with any concerns you may have.